Managing violence requires active thinkers. Officers that can make the difference in the moment, not merely by the tools on their belts – but rather by their ability to thoughtfully execute.
The goal of this three-part workplace violence model is to provide an organizational framework for continuous monitoring and continuous improvement of workplace violence prevention.
When security personnel teach de-escalation techniques it creates a cyclical process of continuous quality improvement in addressing volatile situations.
No matter what we are dealing with; pandemic, financial recovery, or some other great crisis to come; we must keep our organizations aware of the issue of violence and working toward solutions to decrease violence in our facilities.
“De-escalation training has promise for its potential to prevent violent incidents and diffuse incidents as they occur…”. Abigail Shulman
The importance of training to the success of a security program cannot be understated. Training provides the foundation for how Officers will respond to various situations they encounter.
As we look around at all the news related to the COVID-19 pandemic, there are constant reminders that bad people will take advantage of chaotic times to wreak whatever havoc they can.
How do you process through emergent decision making? How do you prioritize when you are inundated? How is your facility managing this crisis? Join the conversation.