Effective security staffing models require an analysis of both fixed post needs and dynamic patrol needs.
If we allow others to take the lead, then our organizations will miss out on utilizing their best resource. Violence prevention is our business.
Healthcare facilities need to stop looking to police to solve security problems. That is not their job.
Everyday healthcare providers accept assault as part of their job, and that is the real tragedy of violence in healthcare.
We each have the power to make one another better, and in turn we improve ourselves.
Healthcare security officers face every possible tactical challenge within the scope of a single shift. From a simple customer service interaction, to responding to a person engaged in active assaultive behavior, these officers make decisions every day that have far reaching implications for their organizations.
For those who have been in the industry for a while, we are seeing a shift toward more proactive methods like threat assessment. It is a critical shift for our industry, and I am grateful to see work like this being produced.
If regulations are needed to force healthcare organizations to change then that is an unfortunate reality.