We each have the power to make one another better, and in turn we improve ourselves.
Healthcare security officers face every possible tactical challenge within the scope of a single shift. From a simple customer service interaction, to responding to a person engaged in active assaultive behavior, these officers make decisions every day that have far reaching implications for their organizations.
For those who have been in the industry for a while, we are seeing a shift toward more proactive methods like threat assessment. It is a critical shift for our industry, and I am grateful to see work like this being produced.