Use of force training begins long before the officer enters a classroom.
No matter who is at the table, the success of a workplace violence prevention program is only bolstered by the proactive engagement of healthcare leaders.
Managing violence requires active thinkers. Officers that can make the difference in the moment, not merely by the tools on their belts – but rather by their ability to thoughtfully execute.
When security personnel teach de-escalation techniques it creates a cyclical process of continuous quality improvement in addressing volatile situations.
No matter what we are dealing with; pandemic, financial recovery, or some other great crisis to come; we must keep our organizations aware of the issue of violence and working toward solutions to decrease violence in our facilities.
“De-escalation training has promise for its potential to prevent violent incidents and diffuse incidents as they occur…”. Abigail Shulman
As we look around at all the news related to the COVID-19 pandemic, there are constant reminders that bad people will take advantage of chaotic times to wreak whatever havoc they can.
Here are three things that every healthcare security leader should be considering as we brace for the full effects of COVID-19.