No matter who is at the table, the success of a workplace violence prevention program is only bolstered by the proactive engagement of healthcare leaders.
Managing violence requires active thinkers. Officers that can make the difference in the moment, not merely by the tools on their belts – but rather by their ability to thoughtfully execute.
The goal of this three-part workplace violence model is to provide an organizational framework for continuous monitoring and continuous improvement of workplace violence prevention.
When security personnel teach de-escalation techniques it creates a cyclical process of continuous quality improvement in addressing volatile situations.
No matter what we are dealing with; pandemic, financial recovery, or some other great crisis to come; we must keep our organizations aware of the issue of violence and working toward solutions to decrease violence in our facilities.
“De-escalation training has promise for its potential to prevent violent incidents and diffuse incidents as they occur…”. Abigail Shulman
If we allow others to take the lead, then our organizations will miss out on utilizing their best resource. Violence prevention is our business.
Everyday healthcare providers accept assault as part of their job, and that is the real tragedy of violence in healthcare.